Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order safely and as quickly as possible. Please review our shipping information below.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Our estimated delivery time is:

7–15 business days after your order has been shipped.

Please note that delivery times are estimates and may vary depending on your location, carrier operations, customs processing, weather conditions, holidays, or other circumstances outside of our control.

Tracking Your Order

Once tracking information becomes available, we will send it to the email address provided at checkout.

Please allow 2–5 business days for tracking information to update after your order has been shipped. In some cases, tracking may not show movement immediately while the package is being transferred between shipping facilities.

Multiple Packages

To help get your items to you as efficiently as possible, orders containing multiple products may occasionally be shipped in separate packages.

If this happens, you may receive multiple tracking numbers and your items may arrive on different days. You will not be charged additional shipping fees because of split shipments.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the address can be changed.

We are not responsible for packages that are delayed, lost, or returned due to an incorrect or incomplete address provided by the customer.

Delayed or Lost Packages

While most orders arrive within the estimated delivery window, occasional carrier delays may occur.

If your tracking information shows no meaningful update for an extended period or you believe your package may be lost, please contact our customer support team. We will review the shipment information and assist you with the next appropriate steps.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please:

1. Check your mailbox, porch, front door, garage, and other safe delivery locations.

2. Check with household members or neighbors who may have accepted the package.

3. Contact the local shipping carrier for additional delivery information.

If you still cannot locate your package after completing these steps, please contact our customer support team and we will assist you.

International Orders & Customs

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country's regulations.

Unless otherwise stated at checkout, any applicable customs or import charges are the responsibility of the customer.

Customs processing may also occasionally cause delivery delays outside of our control.

Contact Us

If you have any questions about your shipment or need assistance with your order, please contact our customer support team.

Please include your order number and the email address used to place the order so we can assist you as quickly as possible.

We appreciate your patience and thank you for shopping with us.